Thank you for choosing spathiphyllum.shop. To provide a more worry-free shopping experience, we support conditional returns and refunds.
- 30-Day Return Policy
You can apply for a return within 30 days of receiving the goods.
Returned goods must meet the following conditions:
The goods are intact.
They do not affect resale.
They include the original packaging and related accessories.
If the goods are damaged during transportation, you received the wrong goods, or there is a quality issue, please contact customer service for assistance.
- Refund Processing Time
After receiving the returned goods and completing the review, the refund will usually be returned to your original payment account within 3 days.
Actual arrival time may vary depending on the processing speed of different banks or payment institutions.
- Situations Where Returns Are Not Supported
Returns may not be processed in the following situations:
Exceeding the return application period
Missing major accessories or packaging
Custom-made items
- How to Apply for a Return
To apply for a return and refund, please contact us and provide:
Order number
Product photo
Return address: 7110 N. 31st Dr., Phoenix, AZ, 85051
Due to continuous losses, the merchant has decided to clear out inventory at a loss.